Adobe you cannot use this product at this time

Click the Owner tab. Select Administrators. Click OK, and then click Yes in the Security dialog box. On Windows XP Home.

Restart in Safe mode. Restart Windows. Select Safe Mode from the list of startup options. If Safe Mode doesn't appear in each corner of the desktop, then repeat steps 1. If Safe Mode does appear in each corner of the desktop, then log in as administrator of the local machine. Click Apply and select the Permissions tab. On Windows 7 or Windows Vista. Scroll to the bottom of the Advanced Settings section, and then deselect the Use Sharing wizard Recommended option.

If not, do the following:. Click Edit. Make the necessary changes. Click Edit, and then accept the UAC elevation prompt if it appears. In the Change Owners Section, click Administrators. Click Apply and click Permissions tab. Click OK, and then click Yes. If present, delete cache. In the following dialog box, select Copy And Replace for all files. Relaunch the application. If the problem persists, do the same with the "caps" folder found in the same location and copied to the same location.

Launch the application. If the problem persists, do the same with the caps folder. Log in to Windows as an administrator. Click the continue button in the User Account Control dialogue box. Name the backup and save it to a location you can remember. Select Delete. Exit the registry. Follow the onscreen instructions to remove the software. Install your Adobe products from the original media. Launch your Adobe products.

Additional information. Welcome to our community! With one single exception, Adobe Creative Suite 3 and all its components programs works fine. The exception: Device Central CS3. The Splash Screen comes on; and then there is an error about not being able to use the product at this time.

And that it must be uninstalled then reinstalled. Since everything else with CS3 works; unless there is a solution forthcoming, I am tempted to say: the hell with Device Central.

Join our community to see this answer! Unlock 1 Answer and 9 Comments. Andrew Hancock - VMware vExpert. See if this solution works for you by signing up for a 7 day free trial. Now it doesn't allow me to re-install the software again. It installs Adobe Acrobat 8 reader only. It says 'installation error'after a while and lists everything from illustrator, dreamweaver, etc Thanks so much for solving this problem - it worked, and was quick and easy to do.

I was beside myself when mine stopped working and now it's back. Thanks so much for such clear instructions. Thanks a lot. I was playing around earlier trying to tweak bootup settings via msconfig and I guess I got a little carried away 'cause then CS3 wouldn't work, and I was about to just give up and reinstall. Then I found this, tried it, and voila, instant success. Thanks much! I have this problem and I am using a Mac. I've used the search function to locate the folder, when that didn't work, I manually went searching for this folder.

Spot light cannot find content with the words FLEXnet. I tried "Flex Net" and files where found, but no folder. Also, when in CS4 and i try and open camera raw it says that there is an AMT failure, also the program will not connect to the internet.. It also works as indicated for Photoshop CS4 by others who posted above! I have CS4 and this did the trick. Awesome fix, thanks man. Forgot to re-enable them all. My Photoshop CS3 has been installed on my comp with no issues until 2 days ago when I received the licensing error.

The licensing subsystem has failed catastrophically. You must reinstall or call customer support. I have tried for 2 days to get the program installed again with no luck. Can anyone help with the details of what I am supposed to do??? Thanks So So Much! Yeah it is working on windows 7 32 bit. You don't need to restart the PC. Just enable and start the flex service. It worked for me.. I didn't have to re-install PS.

Didnt even have to restart and it just worked.. Thanks so much!!!!! It worked just fine and I did not have to restart my computer!!! After trying all of the above including those mentioned in the comments , I searched on another site and this worked for me:. Then I started a CS3 app, input the license key and the error went away.

Note: this is for Windows users. Since I first went here to find the answers, I figured I'd post the solution that worked for me.

This is the ONLY thing that worked for me! I was panicking because I have several photo shoots this weekend and nothing else worked, thanks so much for getting me back up and running!!!

This is the only thing that worked for me, and the issue has now happened twice and fixed twice with the above. Thank you! After deleting all my Adobe folders, I wasn't able to reinstall cs3 on my win vista. Then someone here said common files in the program files folder.

I remembered not deleting those. So I did. I did the Common Files thing. I tried all of the above solutions to no avail. Then came across yours and it put me exactly on the right path to fixing it. To be honest this entire thread is absolute gold. Funny how I did all the instructions but failed to open photoshop cs3 until i right clicked it, and clicked run as administrator.

First thank you for the tip. Though it didn't directly get me to the solution, it led me down the right path. More recently my entire set of CS3 master collection apps failed to run claiming a damaged license requiring repair or reinstall.

Lightroom 3 and Photoshop CS5 Extended both continued to perform without apparent issue. Curiously I found that if I turned ON the service restarted it and attempted to run a previously working before all this started CS3 app like dreamweaver, the service would turn OFF after the app closed due to the licensing failure. After downloading and unzipping the license recovery tool licenserecovery With trepidation I ran the tool and sat, hands away from the keyboard waiting for and hoping for a positive result.

A few minutes later, the process reported it had been successful at recovering the license. Before dismissing the command prompt screen, I attempted to launch acrobat. Having read somewhere that acrobat doesn't have a full fledged licensing but instead uses other adobe application licensing, I decided to try dreamweaver. It opened to a temporary activation screen, giving me the option to try to reactivate the application which I did. This did not require me to input serial numbers though I collected them to be ready but instead required internet access so that the licenses could be verified with adobe.

This was successful and I was offered the opportunity to enter in registration information I declined for now and allowed to use the program. After closing the app, I tried acrobat again. It worked. I've tried ALL the tips above as well as nearly everything on the Adobe help site except for uninstalling and reinstalling , and it looks like that works!

I've entered my license and re-activated the suite! Had to right-click and select "Properties" then change the dropdown that said "Disabled" to "Automatic. I had the same problem as it sounds like a number of others have had. You cannot use this product at this time.

I poked around for a solution but nothing I tried helped.